Shipping policy

Thank you for shopping with LUNGTA. Each piece is thoughtfully prepared with care before beginning its journey to you.

Order Processing & Delivery

Our jewelry is prepared and packaged after your order is placed.

As our pieces require time for preparation and international shipping, please allow approximately 4 weeks for your order to arrive.

Delivery times are estimates and may vary depending on order volume, shipping carriers, customs processing, and other circumstances beyond our control.

Shipping Destinations

We currently ship to the United States only.

We're working to expand our shipping destinations in the future. If you're located outside the United States, feel free to contact us to express your interest.

Shipping Costs

We offer a flat shipping rate of $7.99 USD for orders delivered within the United States.

Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has shipped, we'll send you a shipping confirmation email with tracking information, where available.

Please allow some time for tracking updates to appear after dispatch.

Customs & Import Fees

International shipments may be subject to customs processing and applicable import duties, taxes, or fees.

Any charges not collected at checkout may be the customer's responsibility, where applicable.

Address Accuracy

Please ensure your shipping address is accurate and complete before placing your order.

If you need to update your shipping information, contact us as soon as possible at contact@thelungta.com.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact us at contact@thelungta.com.

We'll do our best to investigate the issue and assist you in finding a suitable resolution.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will do our best to accommodate requests before your order has been dispatched. Once an order has shipped, changes or cancellations may no longer be possible.

Any eligible refunds will be handled according to our Refund Policy and applicable consumer protection laws.